Terms of Service
Last updated: December 2025
Address: 27 Victoria Street, Edinburgh EH1 2JL
Welcome to Steelbloom. These Terms of Service govern your use of our website and the services we provide. By accessing our website or engaging our services, you agree to be bound by these terms. Please read them carefully before proceeding.
Service Usage Terms
1. Acceptable Use Policy
When using our website and services, you agree to:
- • Provide accurate and complete information in all communications and enquiry forms
- • Use the website for lawful purposes only
- • Respect intellectual property rights of Steelbloom and third parties
- • Not attempt to gain unauthorized access to any part of the website or systems
2. Prohibited Uses
You may not use our website or services to:
- • Transmit any unlawful, threatening, abusive, defamatory, or obscene content
- • Distribute viruses, malware, or other harmful computer code
- • Interfere with the proper functioning of the website
- • Collect or harvest information about other users without their consent
- • Impersonate any person or entity or misrepresent your affiliation
3. Service Access Requirements
To access certain features of our services, you may need to provide contact information and details about your requirements. You are responsible for maintaining the confidentiality of any information you provide and for all activities that occur through your communications with us.
4. Fair Usage Guidelines
We expect reasonable and fair use of our consultancy and communication channels. Excessive or abusive use of our enquiry systems, repeated requests without genuine intent to engage our services, or misuse of our resources may result in restriction of access to certain features.
Account and Communication Terms
5. Information Accuracy
You are responsible for ensuring that all information provided to us through enquiry forms, emails, or other communications is accurate, current, and complete. We rely on this information to provide appropriate recommendations and services.
6. Communication Security
While we implement security measures to protect your information, you acknowledge that internet communications cannot be guaranteed to be completely secure. You are responsible for taking reasonable precautions when sharing sensitive information with us.
7. Service Termination
We reserve the right to refuse service or terminate our relationship with any party who violates these terms, engages in fraudulent activity, or whose behavior we deem inappropriate or harmful to our business or other clients.
8. Communication Preferences
By providing your contact information, you consent to receive communications from us regarding your enquiries and our services. You may opt out of marketing communications at any time while still receiving essential service-related messages.
Service Availability and Modifications
9. Website Uptime and Maintenance
While we strive to maintain continuous website availability, we do not guarantee uninterrupted access. The website may be temporarily unavailable due to maintenance, technical issues, or circumstances beyond our control. We will make reasonable efforts to minimize disruptions.
10. Service Features and Availability
The specific services, equipment, and options available may vary depending on location, supplier availability, and other factors. We make reasonable efforts to keep website information current but cannot guarantee that all listed options remain available at all times.
11. Geographic Restrictions
Our services are primarily available throughout Scotland. While we may consider requests from other locations, we reserve the right to limit or restrict service provision based on geographic constraints, regulatory requirements, or business considerations.
12. Service Modifications and Updates
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice. This includes changes to pricing, service offerings, equipment options, and website features. Continued use of our services after modifications constitutes acceptance of the changes.
Intellectual Property Rights
13. Content Ownership
All content on this website, including text, graphics, logos, images, and software, is the property of Steelbloom or its content suppliers and is protected by UK and international copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.
14. User-Generated Content Rights
By submitting content to us through enquiry forms, emails, or other communications, you grant us a non-exclusive license to use, reproduce, and display that content for the purpose of providing our services and improving our operations. You retain ownership of your content.
15. License Grants
We grant you a limited, non-exclusive, non-transferable license to access and use our website for its intended purpose of learning about our services and contacting us. This license does not include any right to download, copy, modify, or distribute website content except as necessary for normal website viewing.
16. Trademarks and Brand Elements
Steelbloom and related logos, names, and design elements are trademarks owned by us. Third-party trademarks mentioned on our website remain the property of their respective owners. Use of any trademarks without permission is strictly prohibited.
Additional Terms and Conditions
17. Governing Law
These Terms of Service are governed by the laws of Scotland and the United Kingdom. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the Scottish courts.
18. Changes to Terms
We may update these Terms of Service from time to time. Material changes will be indicated by updating the "Last updated" date at the top of this page. Your continued use of our services after changes are posted constitutes acceptance of the modified terms.
19. Severability
If any provision of these Terms of Service is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
20. Contact Information
If you have questions about these Terms of Service, please contact us through the contact information provided on our Contact page.